Delivery
Engraved, then sent
Engraved pieces take 3–5 working days to make. Then they go to the courier, and we email you the tracking details.
Free delivery over R500
Delivery is free on orders over R500. Courier times depend on where you are.
Need it
by a date
If you need your order by a certain date, tell us when you order and we’ll do our best. Email info@merati.co.za.
Your order
is on its way
We email tracking details once your order is with the courier, and pass on any updates our courier partners send us. We can’t promise exact delivery dates, as couriers set their own times.
Something
wrong?
Check your order when it arrives. If something is damaged, faulty or not what you ordered, email info@merati.co.za within 3 days of delivery, with photos. See Returns for the details.